“Approved” means something. Every vendor in the BVRA marketplace has agreed to these standards and keeps its status only while it meets them.
- Member-first pricing. Offer BVRA members a program, price or service level they would not receive walking in unannounced.
- Honest representation. Products, brands, certifications and service areas on the profile are accurate and current.
- Respect the introduction. Contact members only through BVRA introductions or after the member initiates contact. No list building, no cold outreach to members.
- Responsiveness. Acknowledge introductions within one business day; show up to scheduled meetings.
- Insurance and licensing. Maintain the coverage and licences required for your category and provide proof on request.
- Accountability. Member feedback is collected after introductions. Repeated poor feedback leads to suspension.
- Confidentiality. Information learned about a member business through BVRA is used only to serve that member.